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Request a Missing Organisation or Correction
Submit tickets to index new vendors, fix wrong data, or request a fresh assessment.
SecurityAudit360 Team
6/25/2026
4 min read
requested-auditsticketsdata-quality
Request a Missing Organisation or Correction
Who this is for: Users who cannot find a vendor or see incorrect profile data.
What you'll learn:
- Ticket types
- Where to submit
- How to track status
When to submit
| Situation | Ticket type |
|---|---|
| Organisation not in search | New company indexing |
| Wrong industry, grade, or metadata | Correction |
| Stale findings after major change | Re-audit |
Where to submit
Inbox: /dashboard/requested-audits
Also available from:
- Organisation Assessments empty search state
- Organisation report correction / re-audit dialogs
Include for faster resolution
- Canonical domain (e.g.
vendor.com) - Legal organisation name
- Why it matters (active vendor, deadline, incident)
- For corrections — which section is wrong
Ticket statuses
| Status | Meaning |
|---|---|
| Pending | Received |
| In review | Team or pipeline working |
| Completed | Check updated profile |
| Rejected | Missing info or out of scope |
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Last updated: 6/25/2026